Policies

 

ORDERING

 

We accept the following forms of payment:

 

For online orders:        Paypal 

 

For Phone orders:       Paypal

                            Credit Card

                            Personal Check

                            Money Order

 

**Please note that we must wait for personal checks to clear before shipping.  A $30.00 fee will be charged on any returned checks.  Checks and money orders must be received within 10 days of the order or the order will be canceled. Our payment address is: 

 

Noble Niches 

418 Gilchrest Circle

Matthews, NC 28105

 

**IF YOU LIVE IN THE CHARLOTTE, NC AREA AND WISH TO PICK UP at our shoppe located inside Homestyles Gallery in Mint Hill, NC, please use code PICKUP at checkout so you will not be charged shipping.  I will contact you to let you know when your order will be available for pick up.  You can also place your order by email at NobleNiches@aol.com or phone (704) 962-0089.  

                                         

 

RETURNS & EXCHANGES

We want you to love your purchase.  Should you find a problem with your order, please contact us so that we can recitfy the problem. 

 

We can accept returns or make exchanges within 14 days of receipt of the item only if in original, unused condition and in the original packaging.  If you need to return an item, send us an email with your name, date of purchase, and reason for return.   You will be refunded for the original purchase price less shipping charges or exchange will be made upon receipt of the item.  Customer is responsible for return shipping charges unless there is a manufacturer’s defect. 

 

All Sale, Special Order, or Personalized items are final sale.  Some special order items require a 50% non-refundable deposit.  If picking up a special order at Homestyles Gallery, it must be picked up within 60 days of notification that the item is in, or it may be restocked.  Any deposit left would be non-refundable.

 

 

SALES TAX

 

North Carolina residents will be charged 7.25% sales tax.

 

SHIPPING & HANDLING 

 

Many of our items are in stock and can be shipped within 2 business days of receipt of payment.  If the item is ordered from our vendor at the time you place your order, shipping time may vary from 2-4 weeks.  If an item will take more than 48 hours to ship out to you, it will be noted in the item description.  Tracking numbers will be sent when the order is shipped.   Should an item be backordered or unavailable from the manufacturer, we will notify you immediately.

  

We regret that we cannot ship outside the United States.

 

We are happy to offer FREE STANDARD SHIPPING on orders $150.00 or more to physical residences within the 48 contiguous states.  We cannot offer free shipping to PO Boxes or APO addresses.  If you plan to purchase over $150.00 and you have a PO Box or an APO address, please let us know prior to placing your order for discounted pricing.

 

Expedited shipping is available.  Please contact us prior to placing your order.

 

Standard Ground Charges including handling for the 48 contiguous states:

 

Up to $35.00           $  6.95

 

$35.01 - $50.00      $  9.95

 

$50.01 - $99.00      $12.95

 

$99.01 - $149.99    $15.95

 

$150.00 and up       FREE

 

A tracking number will be sent by email when your order ships.

 

We package our items with quality materials and very rarely have damage.  Should an item get damaged in shipping, please notify us immediately.

 

CONTACT INFORMATION

 

Phone (704) 962-0089  9:00 - 6:00 EST

 

Email:     NobleNiches@aol.com

 

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first notification of new items and special offers.